Medical Assistant II-Primary Care - Avon @ Ekcm

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

Medical Assistant-II - Primary Care | Avon, IN

• Full-time (1.0 FTE)
• Monday-Friday, 8:00 AM - 5:00 PM
• Flexibility required based on clinic needs; must be able to remain until 5:00 PM when clinic operations require
• No weekends or holidays
• Avon, IN (6845 E. US Highway 36, Suite 600)
• No travel required
• Medical Assistant certification required

What We're Looking For

• Certified Medical Assistant with at least 1 year of experience preferred
• Previous experience in a fast-paced primary care or family medicine setting preferred
• Strong ability to multitask, adapt to changing priorities, and learn quickly
• Reliable team player with a positive attitude and strong work ethic
• Comfortable working alongside an experienced and tenured clinical team

Key Responsibilities

• Room patients and prepare them for provider visits
• Perform pre-visit planning and support efficient clinic workflow
• Assist with vaccines, injections, blood draws, and nurse visits
• Manage patient messages, documentation, and administrative tasks
• Scan records, process faxes, support prior authorizations, and complete paperwork
• Contribute to an exceptional patient experience in a high-volume clinical environment

Why Join IU Health?

• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness program eligibility
• Employee Assistance Program (EAP)
• Healthy Results wellness program with financial incentives

Ideal Candidate

• Thrives in a busy primary care environment
• Comfortable with frequent task switching and evolving workflows
• Demonstrates adaptability, flexibility, and strong attendance
• Committed to delivering excellent patient care and supporting team success

Join IU Health and make a difference in the lives of patients while building your career with one of Indiana's leading healthcare organizations.

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EHR files and performs general front office functions as needed. May precept current MA team members or MA Externs as requested by leadership.

• High School Diploma or equivalent is required or completion of a High School sponsored CTE program and currently enrolled in High School. High School Diploma must be completed within 13 months from start date.
• Requires 0-2 years of relevant experience.
• New hires and promotions after October 12, 2026, require graduation from a Medical Assistant program.
• Requires a current certification in medical assisting from the America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification is required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• Requires knowledge of OSHA, CLIA, and ADA.
• Requires knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within 6 months of hire.
• Requires knowledge of standard laboratory and medical procedures.
• Requires knowledge of insurance plans and third-party payers.
• Requires the ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.
• Must be able to meet the technical and physical standards.
• Knowledge of ICD-10 and CPT coding is preferred.