About this role
Internal communication
- Support the definition and implementation of global internal communication and change management strategies in close coordination with the Head of Internal Communication & Content and key stakeholders.
- Develop and execute communication plans that support corporate priorities, business objectives, and strategic initiatives.
- Create and deliver engaging communications for employees across all regions through appropriate channels, including leadership communications, newsletters, email campaigns, intranet content, town halls, and other employee engagement platforms.
- Support change management and transformation initiatives through targeted communication strategies and plans.
- Partner with functions and business leaders to identify communication needs and develop effective communication approaches.
- Lead and support global internal communication projects and campaigns.
- Coordinate and support internal events, town halls, and employee engagement initiatives.
- Provide communication counsel and support to leaders and subject matter experts.
- Build strong relationships with stakeholders across regions, functions, and business units.
- Ensure consistency of messaging, tone of voice, and alignment with the company's values and strategic priorities.
Content
- Develop and maintain a global contributor network to gather business updates, employee stories, and operational highlights.
- Create, edit, and publish content for internal communication channels.
- Collaborate with the External Communications team to identify opportunities for content amplification across external channels when relevant.
- Manage and maintain intranet content to ensure information remains current, engaging, and accessible.
- Coordinate and produce global newsletters and other recurring communications across the regions.
- Support the development of executive and leadership communications.
Requirements
- Excellent English communication skills, both written and verbal.
- Additional languages are considered an asset.
- Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or related fields.
- Proven experience in internal communications, corporate communications, employee engagement, or a similar role.
- Strong writing, editing, storytelling, and content development skills.
- Strong communication, collaboration, and planning skills with meticulous attention to detail.
- Ability to balance strategic thinking with operational execution.
- Excellent organizational skills with the ability to manage multiple projects and deadlines simultaneously.
- Strong interpersonal and stakeholder management skills, including experience working with senior leaders.
- Strong customer-service mindset and ability to manage competing priorities.
- Excellent listening, influencing, and relationship-building skills.
- Ability to translate complex business topics into clear, engaging, and employee-focused communications.
- Experience supporting change management, transformation, or organizational communication initiatives.
- Ability to perform effectively in a fast-paced, international, and multicultural environment.
- Proactive, adaptable, and solution-oriented approach.
- Experience working with digital communication platforms such as SharePoint, Viva Engage, Microsoft 365, content management systems, or similar tools.