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Desktop Support @ TEKsystems

Cedar Rapids, Iowa, USOnsiteContract
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About this role

Desktop Support TechnicianWe are looking for an IT Support Technician to support computer systems within an enterprise engineering and lab environment. This is a hands-on support role working with a mix of current and legacy technology, including Windows and Linux-based systems.

Responsibilities

  • Provide hands-on IT support for computers, workstations, and related hardware
  • Troubleshoot hardware, software, and operating system issues
  • Support Windows-based systems as well as Linux/Unix environments
  • Work directly with end users to diagnose and resolve technical issues
  • Install, configure, troubleshoot, and replace computer hardware as needed
  • Support IT systems used within engineering and lab environments
  • Follow established security procedures, corporate policies, and government requirements
  • Document issues and provide strong customer service throughout the support process

Required SkillsCandidates should have 1-2 years of IT support experience in a medium to large enterprise environment and experience with at least twoof the following:

  • Desktop / computer hardware support
  • IT customer service or end-user support
  • Windows operating systems
  • Hardware and software troubleshooting

Nice to Have

  • Linux experience, particularly Red Hat or Ubuntu
  • Experience supporting Solaris or other Unix environments
  • Previous experience working in an engineering, lab, aerospace, defense, or similarly regulated environment
  • Active or previous security clearance

Ideal BackgroundGood candidates may currently or previously have titles such as:

  • Desktop Support Technician
  • IT Support Technician
  • Desktop Support Specialist
  • PC Technician
  • Help Desk Technician
  • Field Support Technician
  • End User Support Technician
  • Computer Support Technician

Job Type & LocationThis is a Contract position based out of Cedar Rapids, IA.

Pay and BenefitsThe pay range for this position is $23.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Application DeadlineThis position is anticipated to close on Nov 2, 2026.

Workplace TypeThis is a fully onsite position in Cedar Rapids,IA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Skills

desktop hardware supportwindows operating systemsit customer servicetroubleshooting hardware and softwarelinux/unix environmentsend-user supportit systems supportsecurity proceduresred hatubuntusolarisdocumentationfield supportengineering supportlab support

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