About this role
- RoleInstructional Technology EngineerDescription of work to be performed
- Implement technology based on design standards for Learning, Teaching, and Collaboration spaces used to build and maintain classrooms, seminar rooms, auditoriums, team rooms, and computer labs.
- Work with engineers, construction managers, and faculty in partnership with internal and external groups including Campus Planning, Design, and Construction, Facility Services, Academic Affairs, schools and colleges, and other IT units.
- Provide project coordination with Instructional Technology Engineers and Consultants. Project scopes range from renovations to new building construction.
- Provide and coordinate operational and technical support for University classroom spaces, computer laboratories, and the Makerspace.
- Operate, integrate and maintain classroom presentation systems including computing technology. Must be able to effectively maintain and troubleshoot classroom AV and computer systems and be familiar with hybrid and online teaching modalities.
- Set-up, connect and monitor the use of audio-visual equipment including cameras, computers, projectors, audio and video mixers for live and recorded situations. Installation, operations, support, and maintenance for printing infrastructure and specialty equipment.
- Instruct students, faculty, and staff in the use of audio-visual equipment. Supervise student employees who provide support services.
- Continually update technical skills and knowledge. Identify and advise Learning Environments team members of trends in equipment usage.
- Occasional travel to SU remote campuses to support and install LEMP supported classroom systems.
Specified productivity speed/number of tasks/amount of materialVaries, based on projectsTime frame for completionVaries, based on projectsJob DescriptionThe ITS Instructional Technology Engineer (ITE) will utilize outstanding communication, technical, and project management skills, and an entrepreneurial approach to design, support and enrich the student learning experience and support faculty teaching place-based, hybrid and on-line classes in 165+ Registrars and 300+ departmental classrooms. The ITE provides project leadership and audio and video technical design support to students, faculty, and staff, and includes project management, design, and the operation and maintenance of audio and video equipment installed in classroom presentation systems, and enterprise rich-media distribution systems.
The ITE will help coordinate operation, preventative maintenance, and just-in-time technical response support for campus facilities. The ITE is responsible for coordinating technology and accessibility support for Syracuse University events, and for lecture capture services. The ITE will work directly with IT instructional staff, managers, and the Associate Directors of Learning Environments to foster excellence in the technologies provided to faculty and students. The ITE will work collaboratively with other departments to enhance informal learning spaces such as computer labs, Makerspace, residence hall lounges and studio spaces.SkillsAudiovisual, extron, Support, Troubleshooting, AudioTop Skills DetailsAudiovisual,extronAdditional Skills & Qualifications
- A broad knowledge of audio and video production equipment operation and distribution is essential as well as working knowledge of computer applications (including Microsoft Office and web-based applications).
- Good knowledge of Extron Electronics products and control systems
- Understanding of developing trends in presentation and media distribution technologies. Outstanding verbal and written communication skills.
- Familiarity with commonly used artificial intelligence (AI) tools and platforms, including but not limited to generative AI assistants, AI-powered productivity features within standard enterprise applications (e.g., Claude, ChatGPT, Copilot), and AI-enhanced support and automation tools.
- Physical mobility: 20% sitting, 30% standing, 30% walking, 10% kneeling, 10% stooping
- Physical effort: lifting 40 lbs waist or shoulder high; 20 lbs above head. Must be able to carry 20ft. Must be able to push, pull and hold weight.
- Physical dexterity/operating: 10% telephone, 25% computer/electronic equipment, 25% hand tools, 20% power tools, 20% manipulating small objects
- Ability to see, distinguish colors, hear/listen,touch and speak are essential
- Reading, writing, basic arithmetic, analyzing data, problem solving, and conducting research is performed daily.
- May be exposed to dust, strong odors, chemicals, oil and solvents
Experience LevelIntermediate Level
Job Type & LocationThis is a Contract to Hire position based out of Rochester, NY.
Pay and BenefitsThe pay range for this position is $30.00 - $33.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Application DeadlineThis position is anticipated to close on Nov 7, 2026.
Workplace TypeThis is a fully onsite position in Rochester,NY.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.