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Service Technician @ Aerotek

Columbus, Ohio, USOnsiteFull-time
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About this role

Service TechnicianDirect HireCompany VehiclePay: $24-$30 (Depends on experience) Job DescriptionThe Service Technician plays a crucial role in ensuring customer satisfaction by evaluating and performing warranty repairs on original installations. This involves assessing service eligibility, executing necessary repairs or adjustments, and documenting service activities accurately. The technician delivers professional service and high-quality workmanship during on-site visits, communicating effectively with homeowners, installers, and internal teams.

Responsibilities

  • Communicate with homeowners and installers to assess warranty eligibility and determine the appropriate scope of service.
  • Inspect job sites to evaluate installation conditions and identify service or repair requirements.
  • Perform repairs, adjustments, and replacements on door components using hand and power tools.
  • Set doors, adjust operation, and install hardware to ensure proper fit, function, and performance.
  • Complete work orders and required service documentation accurately and collect payments upon job completion when required.
  • Install or remove lights and bore or cut holes in flooring or doors as needed during repair or installation activities.
  • Perform final quality inspections to ensure doors operate smoothly and meet service standards.
  • Maintain a professional and customer-focused approach while representing the company during service visits.

Essential Skills

  • Customer service oriented
  • Mechanical aptitude
  • Proficient with Microsoft Office
  • Hand tool operation
  • Repair and assembly skills
  • Strong communication skills for client-facing interactions

Why Work Here? Enjoy the benefits of an Employee Stock Ownership Plan (ESOP), 112 hours of PTO in your first year, and the use of a company car, providing a balanced work-life experience and opportunities for growth.

Job Type & LocationThis is a Permanent position based out of Columbus, OH.

Pay and BenefitsThe pay range for this position is $57200.00 - $62400.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Our employee owners enjoy a wide range of benefits, including:

Company performance bonuses

Overtime opportunities and weekly pay

Employee Stock Ownership Plan (ESOP)

Up to 112 hours of PTO in the first year

401(k) retirement plan with company matching

Employee discounts on a wide range of home building materials

Medical, dental, and vision coverage

Life and disability insurance

Parental leave

Wellness program

Safety bonus for applicable positions

Ongoing training and development

And much more!

Application DeadlineThis position is anticipated to close on Nov 9, 2026.

Workplace TypeThis is a fully onsite position in Columbus,OH.

About Aerotek

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Skills

hand tool operationrepair and assembly skillswarranty repairservice documentationdoor installationquality inspectionmicrosoft officeservice eligibility assessmentcustomer servicecommunication skills

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