About this role
Job Description
- 1. Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction in owned territory.
- 2. Respond to customer enquiries/complaints.
- 3. Manage a defined portfolio of potential customers and wins them for a lasting business relationship with DGF.
- 4. Responsible for establishing customer profiles and customer needs.
- 5. Highlight to Sales Manager on observations of market dynamics for example competitors' behavioral patterns.
- 6. Updates sales manager on customer requests and business needs.
- 7. Work with Operation Team to respond to customer inquiry.
- 8. Maintain good communication and working relationship with company customers.
Job Requirement
- 1. Bachelor Degree or above.
- 2. Minimum 2 years Sales and Marketing in freight forwarding industry.
- 3. Good presentation skills, both in Chinese and English.
- 4. Excellent communication skills and negotiation skills.
- 5. Result oriented and sales oriented.