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Logistics Documentation Analyst @ DHL Group

Southampton, England, GBOnsiteFull-time
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About this role

Pay Rate: £28,000 - £29,000

Grade: N

Contract Type: Permanent (Full-Time)

Shift patterns: Monday - Friday 8am - 4pm

Location: Southampton SO15 8TL

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We are seeking a highly organised and detail-oriented Logistics Documentation Analyst to support export operations and ensure the accurate management of shipping, logistics and compliance documentation across international markets.

Working closely with planners, transport teams, customers, consignees and other stakeholders, you will play a key role in ensuring documentation is completed accurately, approved on time, and aligned with operational requirements to support the smooth movement of goods.

✅A TYPICAL DAY MAY INVOLVE

  • Coordinate, review and manage shipping, export and compliance documentation.
  • Obtain booking confirmations, shipment information and supporting documentation from relevant stakeholders.
  • Monitor documentation trackers and maintain accurate records.
  • Review draft and final documentation, coordinating approvals and managing amendments where required.
  • Support the completion of Goods Issue (GI), Goods Receipt (GR) and Proof of Delivery (POD) processes.
  • Work with planning teams, customers and consignees to resolve documentation queries and exceptions.
  • Ensure compliance with country-specific documentation requirements.
  • Provide regular updates on shipment and documentation status, highlighting risks and delays.

✅THIS ROLE WOULD SUIT PEOPLE WHO

  • Highly organised
  • Strong attention to detail
  • Excellent communication skills
  • Experience managing multiple stakeholders
  • Strong IT skills
  • Able to work in a fast-paced environment
  • Adaptable and flexible to changing priorities

✅WHY JOIN US?

  • We're happy to talk about flexible working – just ask about alternative patterns at interview
  • Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
  • Free confidential 24/7 GP consultations
  • Hundreds of retail and lifestyle discounts
  • Affordable loans, savings schemes and free mortgage advice
  • Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 26th October. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

#DSCUKICF

Skills

export documentation managementcompliance documentationshipping documentationgoods issue processproof of delivery processgoods receipt processstakeholder managementdocumentation trackingit skillsprocess improvementrisk managementcustomer serviceadaptability

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