About this role
Change & Adoption Manager (Adobe Change desirable) - Enterprise Technology - £100-125 per hour
Inside IR35 - HYBRID 2-3 days in Central London office - 35 hours per week - circa £100-125 per hour - Adobe Enterprise Software/ SaaS
Adobe software is desirable
About the Role
A global software brand are looking for an experienced Change & Adoption Manager to support enterprise technology transformation engagements. You will develop and deliver organisational change management strategies that drive user adoption, support successful implementations, and maximise business value.
Key Responsibilities
- Develop change management strategies, adoption roadmaps, and implementation plans.
- Conduct stakeholder analysis, readiness assessments, and change impact assessments.
- Create communication plans, training materials, and end-user enablement programmes.
- Partner with project managers and technical teams to align change activities with delivery milestones.
- Facilitate stakeholder workshops, leadership sessions, and change champion networks.
- Track adoption metrics, KPIs, risks, and mitigation actions.
- Develop post-implementation sustainment plans and contribute reusable change management best practices.
Essential Requirements
- 5+ years' experience in organisational change management, adoption strategy, or consulting.
- Experience supporting enterprise software implementations, ideally across marketing technology, CRM, CMS, or digital platforms.
- Strong stakeholder engagement, facilitation, and presentation skills, including senior executive audiences.
- Experience producing readiness assessments, communication plans, training programmes, and adoption scorecards.
- Excellent communication skills and the ability to work independently in a remote, client-facing environment.
- Bachelor's degree or equivalent professional experience.
Desirable
- Adobe Change Management
- Prosci, ADKAR, or CCMP certification.
- Professional services or systems integration experience.
- Familiarity with Agile and hybrid delivery methodologies.
- Experience in digital transformation, digital marketing, or customer experience programmes.
- Experience working as an independent consultant or subcontractor on enterprise technology engagements.
*Rates depend on experience and client requirements