About this role
The Role
The Regional Coordinator is the primary operational leader for the Post 16 Outreach Service within their geographical area. Sitting between Senior Leadership and the delivery team, the Regional Lead ensures high-quality, safe, consistent, and impactful outreach provision for learners with complex needs.
They hold operational oversight, line management of Lead Practitioners, and decision-making responsibility for daily service delivery, regional caseload management, and coordination between curriculum and pastoral domains.
This role requires strong leadership, excellent judgement, and the ability to balance curriculum, safeguarding, risk, logistics, family engagement, and multi-agency collaboration.
What You'll Do
1. Operational Leadership
- Provide day-to-day operational oversight of all outreach & Education Hub delivery within the region.
- Ensure consistent, high-quality session delivery across all staff and learner placements.
- Oversee timetables, caseload distribution, and workforce capacity.
- Monitor service pressures and escalate when capacity is at risk.
- Lead operational problem-solving, including risk, attendance, behaviour, and engagement challenges.
2. Line Management
- Directly line manage delivery teams in the region.
- Hold responsibility for performance management, supervision standards, and staff wellbeing.
- Ensure Lead Tutors and Lead Pastoral staff are effectively line managing their Outreach Delivery Staff.
- Support recruitment processes
3. Quality Assurance & Compliance
- Ensure compliance with organisational policies: safeguarding, risk reporting, attendance logging, session-note standards, information security, and curriculum expectations.
- Lead regular quality checks to ensure consistency of practice.
- Track engagement data across the region and implement improvement actions.
- Ensure that the quality assurance process for the service is followed.
4. Safeguarding, Risk & Wellbeing Oversight
- Act as the first escalation point for risk, attendance concerns, or safeguarding issues
- Liaise regularly with the Head of Pastoral (DSL) for higher-level risk management.
- Oversee regional safety planning and staff support in complex cases.
5. Curriculum Coordination
- Work collaboratively with the Head of Teaching & Learning to ensure curriculum plans, qualification pathways, and session structures are delivered effectively across the region.
- Monitor curriculum consistency and support the adaptation of learning models to suit individual needs.
- 6. Referral & Placement Workflow
The Regional Lead holds core responsibility for suitability decisions and external liaison.
Referral Responsibilities Include
- Initial suitability checks
- Escalation to Senior Leadership when safeguarding thresholds or curriculum complexity require it.
- Consultation sign-off
- Liaison with commissioners (Local Authorities, Schools, Social Care, CAMHS) regarding placement expectations, timelines, and missing documents.
- Creation of written offers and oversight of costed packages.
7. Multi-Agency Collaboration
- Represent The Dare2Dream Foundation at professional meetings, TACs, EHCP reviews, safeguarding strategy discussions, and multi-agency planning.
- Ensure that external partners receive timely updates, reports, and consistent communication.
8. Leadership of Assistant Roles
- Provide direction and operational priorities
- Delegate appropriate tasks relating to referral management, induction, compliance checks, and scheduling.
- Ensure a collaborative leadership model across the region.
9. Service Development & Continuous Improvement
- Identify opportunities to improve efficiency, quality, and learner impact across the region.
- Contribute to policy development, operational planning, and whole-service improvement cycles.
- Lead regional training and development initiatives with support from Senior Leadership.
- Ensure consistent, high-quality session delivery across all staff and learner placements.
- Oversee timetables, caseload distribution, and workforce capacity.
- Monitor service pressures and escalate when capacity is at risk.
- Lead operational problem-solving, including risk, attendance, behaviour, and engagement challenges.
What We're Looking for
Essential
- Experience delivering or managing alternative provision, SEND support, SEMH practice, or outreach education.
- Strong understanding of safeguarding frameworks, statutory guidance, and risk management.
- Experience line managing staff in an educational or support context.
- Ability to coordinate complex caseloads and daily operational systems.
- Confident decision-maker able to work independently with strong professional judgement.
- Excellent communication skills, with experience liaising with families and multi-agency professionals.
Desirable
- Experience designing or overseeing curriculum pathways for SEND/SEMH learners.
- Experience in post-16 education, transition planning or NEET prevention.
- Knowledge of trauma-informed practice, autism best practice, anxiety-based non-attendance, or relational approaches.
- Experience writing professional reports for LAs, schools, EHCP reviews, or safeguarding processes.
Values & Professional Qualities
The Regional Lead is expected to embody the ethos of The Dare2Dream Foundation:
- Child-centred, relational, and trauma-informed practice.
- High expectations for learners who have experienced significant barriers.
- Commitment to safeguarding, inclusion, and equitable access to education.
- Ability to lead with compassion, clarity, and accountability.
- Strong understanding of safeguarding frameworks, statutory guidance, and risk management.
- Experience line managing staff in an educational or support context.
- Ability to coordinate complex caseloads and daily operational systems.
- Confident decision-maker able to work independently with strong professional judgement.
- Excellent communication skills, with experience liaising with families and multi-agency professionals.
Perks & Benefits
Check out the awesome perks our employees get at our company website.