Supervisory IT Specialist (Project Manager), GS-2210-15 FPL GS-15 (DH) @ Federal Student Aid

Job Summary

This position is in the U.S. Department of Education (ED), Federal Student Aid (FSA), Chief Technology Office (CTO). FSA manages the administrative and oversight functions supporting programs authorized under Title I and Title IV of the Higher Education Act of 1965.

Qualifications

• Minimum Qualification Requirements You may meet the minimum qualifications for the GS-15, if you possess the specialize experience, education, or a combination of the two.

Specialized Experience for the GS-15 One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two (2) out of three (3) of the following duties or work assignments:

• 1. Experience leading enterprise Agile portfolios in a technology Project Management Office (PMO), managing intake, prioritization, governance, and making incremental funding decisions, related to complex governmental or business acquisitions and vendor performance for multi-million dollar modernization programs with task orders or contracts aligned with capital planning using agile methodologies (Scrum, Kanban, and SAFe) and portfolio metrics to deliver multiple releases yearly, accelerate cycle times, and improve on-time delivery.
• 2. Experience in supervising/leading teams responsible for leading major IT projects and initiatives; responsible for workforce planning, managing performance, mentoring team members, and ensuring the team outcomes align to organizational goals and objectives.
• 3. Experience supervising/leading project management teams, and implementing PMO tools and reporting frameworks, including configuring IT DevOps and project management systems (e.g., JIRA) integrated with portfolio dashboards and automated status reporting as well as ensuring the creation of standardized project artifacts including risk registers, independent cost estimates, and Agile performance metrics complete compliance checkpoints to enhance portfolio transparency and reporting.
• Basic Experience Requirements Example (Supervisory IT Positions ):Applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies, in addition to meeting the specialized experience requirement as demonstrated through the assessment of skills.
• You must possess IT-related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the ten competencies listed below.
• Accountability-Holds self and others accountable for measurable high-quality, timely, and cost-effective results.
• Determines objectives, sets priorities, and delegates work.
• Accepts responsibility for mistakes.
• Complies with established control systems and rules.
• 2. Customer Service- Anticipates and meets the needs of both internal and external customers.
• Delivers high-quality products and services; is committed to continuous improvement.
• 3. Decisiveness- Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
• 4. Flexibility- Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.
• 5. Integrity/Honesty- Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
• 6. Interpersonal Skills- Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
• 7. Oral Communication- Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
• 8. Problem Solving- Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
• 9. Resilience- Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
• 10. Written Communication- Writes in a clear, concise, organized, and convincing manner for the intended audience. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).
• 1. Skill in leading or directing people, teams and programs / projects associated with IT application development; the development of mission-critical enterprise class applications, and enterprise-wide Information Technology (IT) projects.
• 2. Skill in IT application development methods, processes and standards.
• 3. Ability applying project management methodology tools and techniques.
• 4. Ability to develop acquisition artifacts required to establish and maintain the ongoing operations of a system.

Major Duties

• APPLICATION LIMIT: This vacancy announcement is limited to the first 200 applications received and will close at 11:59PM Eastern Time on the day that we receive the 200th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application. As a Supervisory IT Specialist (Project manager) GS-2210-15, you will be responsible for: Managing and ensuring the performance of role-specific tasks: IT Project Management (PM), time, resource, and budget management, scope management, schedule management, risk management and coordination on contracts and contracts management and oversight. Managing the identification and coordination of technical activities with technical teams for projects, prioritizes technical tasks and sequence tracks of work, proactively manages technical risk and mitigation plans. Providing expert project management, business, and technical leadership to accomplish the stated goals and objectives of IT projects for FSA. Manages and ensures the performance of role-specific tasks: project, time, resource, and budget management, scope management, schedule management, risk management and coordination on contracts and contracts management and oversight (in role as COTR/COR).

Requirements

The U.S. Department of Education (ED) has interagency agreements (IAAs) with other agencies to ensure efficient delivery of funded programs and activities and move closer to fulfilling the President's promise to return education to the states. Employees may receive detail assignments to these agencies in support of the IAAs. Condition of Employment: As a condition of employment for accepting this position, you may be required to serve a probationary period or trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period OR trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Key Requirements

Must be a US Citizen. Males 18 and over must be registered with the Selective Service. Must complete a Background Investigation and Fingerprint check. Must be determined suitable for federal employment. Relocation expenses will not be paid. You may be subject to serve a one-year supervisory probationary period. You may be subject to serve a one-year probationary period. You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. We will consider all qualifying experience, including any volunteer experience.