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CUSTOMER SERVICE SPECIALIST I (Weifang, SD, CN, 261205) @ TE Connectivity

Weifang, Shandong, CNOnsiteFull-time
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About this role

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

  • Job Overview Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
  • Job Requirements Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems.
  • Making changes to orders, back-orders, shipping delays or information necessary to process or cancel orders.
  • Handling escalated and unresolved calls from less experienced representatives.
  • Recognizing sales opportunities and preventing the loss of existing business.
  • What your background should look like Generally requires Bachelors degree in appropriate field or local equivalent.

Skills

correspondenceCustomer Serviceshipping

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