About this role
- Select which cookies you accept Strictly necessary Vendors Teamtailor Marketing Commercial
- Leiden-Netherlands
- Hybrid Support Engineer Company Overview team.blue is an ecosystem of 60+ successful brands working together across 22 European countries to provide its 3.3 million SMB customers with everything they need to succeed online by offering best-in-class expertise and services. team.blue 's brands are a mix of traditional hosting businesses that offer services from domain names, email, shared hosting, e-commerce, and server hosting solutions and, as specialist SaaS providers, adjacent products such as compliance, marketing tools, and team collaboration products.
This broad product offering makes it a one-stop partner for online businesses and entrepreneurs across Europe.
The Role team.blue is looking for an OpenStack Support Engineer to join our second-line OpenStack Support team in Leiden. In this role, you will be the technical bridge between our customers and our engineering teams, helping customers get the most out of our OpenStack platform while ensuring issues are resolved quickly and effectively. Our customers rely on our cloud platform to run business-critical workloads. When they have questions, encounter issues, or need technical guidance, you'll be there to help. Whether you're troubleshooting a networking issue, investigating an API error, or explaining how a specific OpenStack feature works, your goal is to provide customers with a smooth and professional support experience.
You enjoy solving technical puzzles, working closely with customers, and making complex technology understandable. You're naturally curious, communicate clearly, and don't stop investigating until you've found the root cause. The team As part of the OpenStack Support team, you'll become one of the technical experts our customers rely on every day. You'll work closely with our OpenStack DevOps & Continuity team, developers, and...