About this role
Name of employer MT MONO TRADING LIMITED trading as The Hardiman Description of employment: Job Title Sales Executive
Job description
- Provide advice to existing and potential customers, and receive orders for services/products offered by the company.
- Upselling bookings for rooms, events, and services.
- Building connections with clients including businesses, travel agents and guests.
- Finding new leads and promoting the hotel.
- Making sure everything runs smoothly.
- Keep an eye on sales and trends to hit revenue goals.
- Upselling premium services/products to corporate clientele.
- Managing corporate client accounts and dealing with corporate clients in relation to sales of premium services.
- Supports website and social media platforms in relation to sales and marketing activities.
- Discusses customer requirements and advises them on the details and nature of the services/products being sold.
- Quotes prices, credit details, service delivery dates and payment arrangements.
- Makes follow up communications to ensure customer satisfaction and to obtain further orders.
- Stays abreast of advances and innovations in hospitality sector and suggests possible improvements to product/service.
- Maintains records and accounts of sales made and handles customer complaints.
- Business development activities.
- Make recommendations in relation to Business Process Improvements and implementation of hospitality related technology solutions to enhance business performance and increase profits of company.
- Set, monitor and achieve sales targets with the management team on gross profit margin, net margin, waste and other KPIs.
- To drive sales, service, productivity and maintain excellent standards in business performance and development.
- To achieve sales and business development targets with the management team in order to reach maximum sales while ensuring direct costs and labour costs are controlled.
Minimum annual remuneration €36650 per year.
Location of employment: 14/15 Eyre Square, Galway, Co. Galway, H91 NFD2 Hours of work: 39 hours per week.