About this role
Production Support
- Follow standardized recipes and production sheets exactly as written
- Weigh and measure ingredients accurately using digital scales
- Assist in mixing batters, doughs, creams, and fillings
- Portion, shape, pipe, and prepare products for baking
- Monitor baking times and temperatures under supervision
- Assist with finishing and decorating products (glazing, garnishing, packaging, labeling)
- Maintain consistency in size, appearance, and quality of all items
Japanese Pastry & Product Familiarity
- Develop working knowledge of Japanese ingredients and desserts such as:
- Mochi
- Dorayaki
- Castella
- Anko (red bean paste)
- Matcha-based desserts
- Understand flavor balance and presentation expectations in Japanese-style pastry
Food Safety & Compliance
- Follow all food safety and sanitation procedures
- Maintain a clean and organized workstation at all times
- Properly label, date, and store ingredients and finished goods
- Comply with all local health department regulations
- Follow proper allergen control procedures
Inventory & Organization
- Assist with daily ingredient prep and par levels
- Notify supervisor when ingredients are low
- Rotate stock using FIFO (First In, First Out) principles
- Help maintain clean storage areas (dry storage, walk-in, freezer)
Team & Professional Development
- Take direction from Pastry Manager or Lead
- Accept feedback and implement corrections quickly
- Demonstrate a willingness to learn new techniques
- Work collaboratively with kitchen and café teams
- Maintain punctuality and consistent attendance
Required Qualifications
- High school diploma or equivalent preferred
- Entry-level experience in baking, pastry, or food preparation preferred but not required
- Basic understanding of kitchen equipment (mixers, ovens, scales)
- Ability to follow written recipes precisely
- Ability to stand for extended periods
- Ability to lift up to 40 pounds
- Strong attention to detail
- Ability to work in a fast-paced production environment
- Preferred Qualifications
- Familiarity with Japanese desserts and ingredients
- Experience working in a bakery, café, grocery bakery, or food hall environment
- Basic knife skills and safe food handling knowledge
Key Competencies
- Accuracy and consistency
- Cleanliness and organization
- Coachability
- Time management
- Team collaboration
- Quality awareness
Work Environment
- Commercial kitchen setting
- Exposure to heat, flour, sugar dust, and refrigerated storage
- Early morning, weekend, and holiday shifts may be required depending on location