About this role
Position Summary
This role will be responsible for managing accounts receivable operations. This role will also analyze customer accounts to ensure effective cash flow and successful collection efforts.
Essential Functions
- Own and manage assigned accounts
- Prepare daily cash deposits, draws and credit card payments
- Post daily cash receipts to customer accounts and apply to G/L accounts
- Review customers line of credit limits
- Review and release customer orders based on customer credit status and past due balances
- Complete credit reference requests
- Work with customer and internal Sales Account Managers to timely resolve overdue balances
- Proactively communicate with internal and external stakeholders towards collection efforts
- Manage assigned customer sales tax exemption certificates and credits as needed
- Respond to customer inquiries promptly via phone and email
- Investigate and resolve any disputed charges to customers' accounts, submitting information to collection agencies when appropriate
- Maintain accounts receivable aging within the established goal
- Other tasks assigned by manager
- Provide backup to AR/finance team members as needed
Qualifications
- Associate or bachelor's degree in accounting, Finance, or related field preferred
- 2-3 years of accounts receivable or general accounting experience.
- Strong Excel skills for data management and reporting
- Excellent communication and customer service skills, with the ability to work both independently and in a team environment
- Strong attention to detail, organizations skills and follow-through.
- Problem-Solving: Ability to identify issues, propose solutions, and escalate matters as needed to ensure timely resolution.
Skills and Abilities
- Strong Microsoft Excel & Word skills
- Excellent organizational skills
- Experience with SAP a plus
- Strong organization and time management
Work Environment
- Office / Cubicle