About this role
Come and join a winning team here at Primanti Bros. where we are not just another sports bar, not just another family-friendly restaurant, and not just a sandwich shop. Be a part of an iconic brand originating in Pittsburgh, PA that is just a little bolder and with a little more attitude than most!
We offer very competitive wages, benefits & paid PTO once eligible, a fun environment, flexible schedules to work with your life, free meals, and a place to grow your career.
POSITION SUMMARY
Greeters make the first great impression on Fans as well as controlling the smooth and efficient flow of the restaurant. They create a welcoming experience whether greeting a Fan at the door or on the phone.
ESSENTIAL FUNCTIONS
- 1. Maintains a cheerful, courteous disposition and a neat, clean, and professional image.
- 2. Provides a warm and welcoming greet to each Fan. Opens the door whenever possible.
- 3. Answers the phone with the correct greeting and within 3 rings.
- 4. Seats Fans immediately in a table or booth that is comfortable for them, while following the Floor Chart.
- 5. Uses a wait management system to manage the flow of the restaurant while on a Wait.
- 6. Attends to Fans with small children – provides a Kid's Pack, high chair, sling or booster as needed, or with any specific requests that would make them more comfortable.
- 7. Checks restrooms for cleanliness and supplies every 20 minutes.
- 8. Possesses proficient knowledge of the menu.
- 9. Runs food from the Expo area and pre-buses tables as needed.
- 10. Busses and cleans tables and booths as needed.
- 11. Handles take-out and call-in orders, rings order, packages in appropriate containers. Educates Fans on retail items, rings in & packages correctly. Keeps both areas well stocked.
- 12. Communicates Fan questions or concerns to Coaches as appropriate.
- 13. Balances cash drawer as needed.
- 14. Adheres to all safety and sanitation policies and procedures throughout shift.
- 15. Completes the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.
- 16. Performs other duties as needed per Coach request.
SKILLS AND ABILITIES
- 1. Ability to write and read the English language.
- 2. Good communication skills, friendly, and people oriented.
- 3. Enthusiastic, dependable, courteous, able to multitask.
- 4. Possesses basic math skills.
QUALIFICATION STANDARDS
- 1. Stands 100% of the shift.
- 2. Frequent bending, stooping, reaching, and wiping.
- 3. Able to deliver food, beverages, and clear tables which may require lifting as much as 50lbs.
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