About this role
SUMMARY
Responsible for the beverage service to guests and Beverage/Food Servers in an assigned service station and/or bar ensuring efficient and prompt service for Casino guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following
- Mixes and serves alcoholic beverage and/or non-alcoholic beverages according to established recipes and procedures.
- Mixes and serves beverages in a service station capacity to Beverage/Food Servers in a prompt and efficient manner.
- Receives issues and keeps necessary records of liquor store and supplies.
- Maintains a neat and clean bar station on a continual basis.
- Has knowledge of all Gaming and beverage regulations.
- Monitors guest alcohol consumption and responds accordingly.
- Keeps sight lines neat and organized.
- Ensures no drinks are served unless entered into POS system.
- Receives payment from food and beverage guests/servers in a prompt and courteous manner.
- Adheres to established cash control policies and procedures.
- Requests identification from guests when legal age is in question.
- Answers any guest questions and directs concerns to appropriate management.
- Assists in maintaining standards of health, safety, and sanitation.
- Completes side work, set up or closing duties as assigned.
- Follows all C.A.R.E. guidelines to help assist with guests’ responsible consumption.
- Sets up portable bars according to BEO specifications and supervisor instructions.
- Advise Banquet Shift Supervisor regarding equipment needs and supply needs.
- Ensure all storerooms are clean, organize, and secured.
- Assist with inventory as scheduled.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Promotes the following within the department and among all employees:
- Creates an atmosphere of fun for all casino guests.
- Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or G.E.D. preferred. Minimum of two to three years related experience desired.
SPECIAL QUALIFICATIONS
Strong interpersonal and communication skills required.
This position requires a Level 4 Gaming License.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.
MATHEMATICAL SKILLS
Ability to perform basic math skills: addition, subtraction, division and multiplication.
REASONING ABILITY
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, stoop, kneel, crouch or bend.
The employee is required to lift and/or move up to 50 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. A casino environment is typically smoky.