About this role
As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Customer Service
- Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally.
- Speak honestly and act with integrity, upholding company values at all times.
Cash Handling & Transactions
- Handle cash transactions, fuel transactions, and other retail shift duties as assigned.
- Responsible for alcohol, tobacco, lottery sales, and other age-regulated products.
Operational Duties
- Ensure compliance with company policies, procedures, and safety regulations across all store activities.
- Attention to detail while multitasking.
- Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock.
- Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment.
- Assist the store leader with additional tasks as needed.
- Foster a collaborative learning environment by sharing expertise and assisting in the development of others.
REQUIREMENTS
- Must be 18 years of age or older to work in store operations.
- Must be 16 years of age to work in kitchen operations
- Must have reliable transportation.
- Flexible availability is required, including nights, weekends, and holidays.
PHYSICAL REQUIRMENTS
- Ability to stand for extended periods, ranging from 8 to 10 hours.
- Ability to push or pull up to 50 pounds.
- Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds
- Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.