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Lead Direct Support Professional | 1st & 2nd Shift Available | Grand Rapids, MI @ HOP

Grand Rapids, Michigan, USOnsiteFull-time
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About this role

Make a real impact—help someone build independence while building a career, you're proud of.

As a Lead Direct Support Professional (Lead DSP) you'll provide leadership, guidance, and direct support to individuals served while assisting with daily program operations. This role promotes independence, implements person-centered care plans, supports health and wellness needs, and serves as a resource for staff on shift. The Lead DSP also assists with training, scheduling, compliance, on-call responsibilities, and administrative support to help ensure high-quality services and a positive team environment.

What You'll Do

  • Assist with daily living (ADLs), personal care, and medications
  • Support community outings, transportation, and activities
  • Build positive relationships and encourage independence
  • Help maintain a safe, structured, and supportive environment
  • Ability to mentor, train and orient new staff
  • Provide leadership, direction and support to staff

What We're Looking For

  • Compassionate, dependable, and team-oriented
  • Strong communication and ability to build trust
  • Adaptable, patient, and resilient
  • Person-centered mindset with respect for individual differences

What You'll Bring

Required

  • High school diploma or equivalent, with two years of leadership experience in a healthcare-related setting
  • Valid driver's license
  • Ability to lift 50 lbs.
  • Ability to pass background checks and fingerprints
  • Ability to obtain CPR/First Aid certification

Top Benefits

  • Competitive pay
  • Medical, dental & vision insurance (may vary based on job status)
  • Virtual Concierge Medical Services
  • 403(b) retirement with company match (up to 3%)
  • Generous Paid Time Off (PTO)
  • Paid training + career growth opportunities
  • Tuition reimbursement and scholarship opportunities
  • Employee Assistance Program (mental health + support)
  • Company-paid life insurance

Why Hope Network

Not your average job. Not your average impact.

At Hope Network, you're not just filling a role—you're showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Apply today and start making a difference.

Skills

LeadershipADLPersonal CareFirst Aid/CPR certificationDriving Licenseperson centred careSchedulingCompliancetransportation

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