About this role
Compensation: $20 per hour
Essential Job Duties and Responsibilities
- Answer inbound calls in a courteous, prompt, and efficient manner.
- Create and/or maintain customer and vendor relationships through consistent customer service, communication and follow through.
- Assist customers and vendors both in person and by phone with the primary focus being to address the requirements to prevent unnecessary escalation.
- Work with customers both by phone and in person to enter orders, check status of orders, create copies of invoices and manage special requests.
- Communicate sales, promotions and new products when directly assisting customers.
- Pick, pack and ship parts and other items as required.
- Move material to appropriate areas throughout the facility and document in accordance with established procedures.
- Maintain applicable inventory levels by using the appropriate software or systems.
- Notify Location Manager of inventory shortages or discrepancies.
- Monitor shipping supplies and notify Location Manager when supplies are low or inaccurate.
- Interact with freight carriers and notify carriers of shipments, shipment weights and dimensions.
- Unpack, examine, and route incoming shipments while inspecting for damages, shortages and reporting any findings to carrier and/or Location Manager.
- Perform cycle counts in accordance with established procedures
- Other duties as required and assigned
Job Requirements and Skills
- High school diploma or (GED)
- Strong computer and data entry skills.
- Good verbal and written communication skills
- Strong organizational, problem solving and time-management skills.
- Ability to lift 40 lbs.
- 1+ years of related work experience preferred.