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Integrated Healthcare Specialist @ EAS

Southfield, Michigan, USOnsiteFull-time
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About this role

Easterseals MORC is hiring for an Integrated Healthcare Specialist to help make a difference and become part of something bigger than yourself!

We are looking for Game Changers!

The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.

Benefits of Being a Superhero!

Benefits

  • Low-cost Dental/Health/Vision insurance
  • Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
  • Generous 401K retirement plan
  • Paid Leave Options Available
  • Up to $125 bonus for taking 5 days off in a row.
  • 10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)
  • Wellness Programs
  • We are a PSLF (Public Service Loan Forgiveness) Employer.
  • We provide bonuses and extra incentives to reward hard work & dedication.
  • Mileage reimbursement in accordance with IRS rate.
  • Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
  • Student loan repayment options
  • Pet Insurance

Qualifications

  • High School Diploma or equivilent
  • Three years of responsible full time clerical experience
  • Excellnent Customer Service Skills
  • Ability to make decisions in accordance with departmental policies and procedures

Duties and responsibilities

  • Assist individuals serviced by addressing inquiries, resolving issues, and fulfilling requests across diverse communication channels.
  • Answering and triaging internal and external telephone calls
  • Pulling, filing, autiding, and maintainingi charts for the teams assigned.
  • Closing team charts
  • Co-facilitating team meetings minutes including huddles regarding team-based care, integrated healthcare, and other population health
  • Review and share data reports and outcomes of team services
  • Assist wtih the coordination of care for individuals served on the team
  • Comelting vitals and documenting in E.H.R.

Skills

Customer Serviceclerical experienceCare coordination

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