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Guest Service Associate @ BOW

West Des Moines, Iowa, USOnsitePart-time
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About this role

What You'll Do

  • Greet guests, answer questions, and make sure everyone feels welcome
  • Assign lanes and provide quick start-up instructions so the fun begins right away
  • Operate the POS system: take payments, issue gift cards, and handle daily paperwork with accuracy
  • Share info on promotions, specials, and upcoming events
  • Keep the front desk area clean, organized, and inviting
  • Communicate with team members to ensure smooth service and quick responses
  • Help manage lane turnover, monitor guest activity, and assist with vending or arcade tasks
  • Support opening and closing duties as needed

Who You Are

  • Friendly, dependable, and comfortable engaging with guests of all ages
  • Organized and able to juggle multiple priorities in a fast-paced setting
  • Confident with computers or POS systems (training provided!)
  • Team player with a positive, can-do attitude
  • Available to work nights and weekends — that's when the fun happens!

Why You'll Love It Here

At Spare Time Entertainment, every day brings new guests, new energy, and plenty of laughter. You'll be part of a team that values great service, teamwork, and fun.

Starting at $17/hour

Apply today and help us create unforgettable guest experiences at Spare Time Entertainment!

Skills

POS system

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