About this role
Job Description
Warehouse Worker
Job Description
As a Warehouse Worker at the Exchange, you are responsible for quickly handling product within our warehouse to ensure the accurate processing of merchandise. You will receive and inspect items for any quality assurance issues. Attention to detail and keeping clean and organized is a must. You also might assist with efficiently unloading, moving and stocking merchandise, which ranges across a wide variety of items across all departments. You are on the front lines of ensuring our customers have an extraordinary shopping experience – without you, there would be nothing on the shelves! So what can you expect as a Warehouse Worker at the Exchange?
- Follow all safety guidelines and operating procedures
- Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks
- Unload, break-out and stock merchandise with efficiency and accuracy
- Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
- Able to use computer software to receive a variety of items, to include firearms and other critical merchandise.
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
- Able to lift 40 pounds
- 6 months experience involving records maintenance, receiving, screening, reviewing, and verifying documents.
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Able to take initiative
- Able to share brand knowledge
Additional Qualifications/Requirements
- Excellent attention to detail
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Excellent communication skills
- Basic computer skills
Job Qualifications
Education: High school or equivalent. Experience: Six months progressively responsible general work, plus six months warehousing work or closely related work. Must possess the ability, knowledge and skill to operate/use the appropriate systems/software/hardware. May be required to possess a valid drivers license.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements
WILDERNESS EXPRESS WAREHOUSE WORKER
SCHEDULE
SAT/SUN
OFF MON
0800-1300, TUE/WED/THU/FRI: 0700-1500
DAYS OFF AND HOURS WORKED WILL VARY ACCORDING TO OPERATIONAL NEEDS. WEEKENDS MAY BE REQUIRED. THIS POSITION COMES WITH A BENEFITS PACKAGE: MEDICAL, DENTAL,VACATION LEAVE, SICK LEAVE, BASIC LIFE INSURANCE/PERSONAL ACCIDENT,401K.
Major Duties
Ensures the proper receipt, verification and documentation of merchandise/supplies. As required, posts sell prices on documents. Records discrepancies or damaged shipments, initiates appropriate corrective action and completes necessary documentation.
Signs receiving reports and other accountable documents and processes receipt through appropriate systems using a VDT/PC or other equipment.
Processes damaged/defective merchandise returned for repair or replacement. Maintains records and takes follow-up action, as necessary.
Completes various merchandising documents and reports, as required, either manually or by appropriate systems using VDT/PC or other equipment.
As necessary, assembles and segregates merchandise (bicycles, grills, etc.) for delivery and prepares appropriate documentation.
Assists in taking stock counts and official inventories.
As required, may operate motor vehicles not to exceed 10,000 pounds gross vehicle weight. May operate forklift not to exceed 10,000 pounds lifting capacity.
Maintains compliance with fire, safety, sanitation and security requirements within stockroom area. Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty. Performs other related duties as assigned.