About this role
Role Description
The Campus Operations Director is a multifaceted role responsible for operational and administrative leadership of a NewSpring campus. Key responsibilities include oversight of facility management, communication strategies, office operations, outreach initiatives, and financial/budget stewardship. This role collaborates with Campus Pastor and the greater campus staff team to develop strategic growth initiatives and tracking/reporting on key performance metrics.
Position Responsibilities
- Outreach:
- Oversee and execute campus outreach opportunities and community partner relationships
- Receive and approve/deny local campus facility requests
- Intercept and delegate requests for pastoral needs such as: pre-marital counseling, weddings, funerals, counseling/coaching, weekday care, salvation, baptism, and recovery
- Communication:
- Own campus communication strategy including weekly Need to Know, Sunday stage announcements, social media, campus events website and email communication to engaged/volunteers
- Manage the inbox for the campus and Campus Pastor, responding timely to emails, and delegate as needed
- Facilitate and contribute to timely and appropriate communication between Campus Pastor, other Campus Directors, campus staff, and Support Ministries during meetings
- Oversee the follow-up of Commitment Cards
- Events:
- Stakeholder for all campus optional events
- Stakeholder for global events that are locally hosted, such as ForSC, 21 Days of Prayer, Financial Learning Events, Conferences, Nights of Worship, and campus trainings
- Office:
- Check voicemail and email messages daily; respond or send to the appropriate staff member
- Ensure office spaces are maintained, neatly organized, and stocked with necessary supplies
- Create and maintain a warm, welcoming reception area for weekday guests; build a volunteer team as needed
- Approve and track staff FTO (sick and vacation) days
- Plan and organize campus staff outings and retreats
- Scheduling & Calendar:
- Maintain calendar for Campus Pastor, scheduling appointments and meetings
- Maintain campus master calendar
- Budgeting & Finance:
- Oversee stewardship of campus budget, mileage reimbursements, and local missions contributions
- Approve allocations for campus staff and band pay
- Lead the Offering team and ensure all counting, reporting, and depositing procedures are followed
- Reporting:
- Maintain campus reporting for key metrics; ensure dashboards are up to date weekly
- Utilize Rock reporting to strategize with Campus Pastor for campus growth (Great Commission metrics, giving initiatives, SMART Goals, etc)
- Adhere to and encompass the qualities and characteristics required of NewSpring Church staff members, as defined by the Policies and Procedures Handbook.
Campus Additional Duties/Responsibilities
- Outreach and ForSC:
- Work with Campus Pastor to Strengthen and maintain Ministry Partner Relationships by keeping and updating the yearly Outreach Gameplan.
- Build and Develop Outreach Serving Teams utilizing a Leadership Team.
- Attend Ministry Partner’s Flagship events and help mobilize Church body to attend and contribute.
- Additional projects and/or assignments as needed or assigned by the Campus Pastor.
Role Requirements
- This role is full time 40 hours per week.
- This role adheres to a standard schedule, knowing it may fluctuate at times & based on certain needs. Standard schedule is:
- Sunday: 8:00AM - 1:00PM
- Monday: 9:00AM - 5:00PM
- Tuesday: 9:00AM - 5:00PM
- Wednesday: 9:00AM - 5:00PM
- Thursday: 9:00AM - 5:00PM