About this role
General Responsibilities
- Provide administrative support to Outreach Department programs and processes.
- Protect the privacy of customers and hold in confidence all information obtained in the course of service.
Essential Duties and Responsibilities
- Serve as a central information manager for Community Impact programs by collecting, maintaining, and reporting program data, outcomes, and community impact measures to support agency planning, grant requirements, and strategic decision-making.
- Develop and maintain procedures to ensure that program documentation is accurate, consistent, and in compliance with agency and program requirements.
- Provide supervision, guidance, and support to the Warehouse staff.
- Develop and maintain positive relationships with relevant public and private food distribution partners.
- Provide administrative support for agency programs, including USDA Food distribution and Volunteer Income Tax Assistance.
- Assist in recruiting, training, certifying, and reporting for the Volunteer Income Tax Assistance program volunteers and volunteer site coordinators.
- Oversee site operations and ensuring all Quality Site Requirements are met at every Volunteer Income
Tax Assistance site.
- Oversee the fleet of Outreach department vehicles, food distribution trucks, including maintenance and monthly reports.
- Participate in personal and professional development activities, including staff meetings, conferences, and training opportunities as identified and approved by supervisor.
- Perform other duties as assigned.
Education and Experience Qualifications
- Bachelor’s degree in Social Work, Human Services, or a related field preferred.
- Supervisory experience is required.
- Demonstrated ability as a strength-based leader.
- Demonstrated ability to present materials to community groups and organizations.
Additional Requirements
- Must obtain an IRS Income Tax Preparer - Advanced Level certification within 30 days of hire.
- Must obtain Food Safety Manager certification within 30 days of hire.
- Must complete an annual USDA Civil Rights training.
- Ability to solve practical problems and deal with a variety of situations.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or other form.
- Must have proficient computer skills (Word, Excel, Outlook, PowerPoint, & Internet)
- Successful clearance of DHHS Central Registry and criminal history record check.
- Must have reliable transportation, valid driver’s license, valid vehicle insurance, and pass a motor vehicle check.
- Must comply with Agency smoke free and drug free policies.
- Understand the importance of daily work attendance.
$26.27 per hour