About this role
Adecco is currently hiring a Customer Excellence Coordinator for an exciting opportunity in Bolton, ON.
As a Customer Excellence Coordinator, you will help drive go-to-market execution, support strategic customer plans, coordinate sales tools and communications, and work closely with sales, marketing, supply chain, finance, and demand planning teams.
You will also serve as a key business partner supporting one of our client brands and helping deliver annual business objectives.
- Pay Rate: $22.66/hour
- Location: Bolton, ON
- Schedule: Monday to Friday | 9 AM - 5 PM | Hybrid work model with 3 days in office
- Job type: Temporary 18 months| Full-time
- Vacancy Status: This posting is for an existing vacancy.
Here's why you should apply
- Paid weekly accurate and on time
- Strong health and safety programs
- Medical and dental benefits once qualified
- Free training programs
- New and quicker onboarding process
Responsibilities
Sales Planning & Go-to-Market Execution
- Coordinate and support key planning processes, including New Product Meetings (NPM), Collaborative Meetings, Major Releases, and Ready-to-Sell activities.
- Develop and deploy tools, resources, and communications that support sales execution.
- Manage sales bulletins, shared platforms, and sales toolkits to ensure teams have access to critical business information.
- Support annual Joint Business Planning (JBP) activities across multiple functions.
Brand & Customer Support
- Serve as the internal business partner for one of our client brands.
- Work with sales teams to identify performance gaps and develop action plans to support growth.
- Assist in executing brand priorities, channel strategies, and customer-specific initiatives.
- Develop customized solutions for key retail customers, including display programs and channel-specific offerings.
- Act as a sales resource and advisor to marketing teams.
Cross-Functional Collaboration
- Partner closely with sales, marketing, insights, finance, demand planning, supply chain, and revenue management teams.
- Participate in forecasting, S&OP, and business planning activities.
- Provide customers and channel insights to support strategic decision-making.
- Lead or contribute to special projects and process improvement initiatives.
Qualifications and Skills
- Bachelor's degree in Business, Marketing, Commerce, or a related discipline.
- Minimum 3 years of experience in sales, marketing, customer development, trade marketing, or category management role within the Consumer Packaged Goods industry.
- Experience working with major Canadian retail customers.
- Proven ability to lead cross-functional projects from planning through execution.
- Experience managing complex workflows involving multiple stakeholders.
- Strong organizational, project management, and problem-solving skills.
- Excellent communication and relationship-building abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Willingness to travel as required for customer and company meetings.
- Manages Complexity
- Must be legally eligible to work, and reside in Canada
Are you interested in this po