About this role
*Transmission Supplies Ltd, (TSL)* is an independent, 100% Canadian-owned leading distributor in the power transmission industry in Western Canada. We supply top-quality brands, expert service and technical solutions to manufacturing, mining, energy, forestry, and oil and gas customers.
Opportunity
Job Title: Customer Service Representative ? Bearing & Power Transmission
Location: Grande Prairie Alberta
Job Type: Full-Time | Permanent
The Role
We're looking for a driven, reliable, customer-focused CSR with a passion for helping people and an interest in bearing and power transmission products. You're a proactive communicator who thrives in a collaborative, fast-paced environment.
What You?ll Do
- Be the first point of contact for customers by phone, email and in person
- Handle inquiries, order placement, product availability and technical support
- Recommend products and spot upselling opportunities
- Accurately enter and manage orders, quotes and customer information
- Work closely with outside sales, purchasing and warehouse teams
- Stay current on our product lines and industry trends
- Contribute to process improvements and team success
What We?re Looking For
- Strong communication skills and a customer-first mindset
- Experience in customer service, industrial sales or power transmission is a strong plus
- Close attention to detail in data entry and order processing
- Able to juggle multiple priorities in a fast-paced setting
- A positive team player with a problem-solving attitude
Preferred Attributes
- Customer service experience in mechanical, hydraulics, or bearings and power transmission
- Comfortable in both service and sales, independently or as part of a team
- Eager to learn new technologies and help build better systems
Why Join Us?
- High-impact role working with key customers and challenging applications.
- Competitive salary with performance-based bonuses.
- Professional development and leadership growth opportunities.
Job Type: Full-time
Pay: $55,000.00-$85,000.00 per year
Benefits
- Dental care
- Extended health care
- Paid time off
- RRSP match
Application question(s)
- Years of Industrial Sales (Bearing and Power Transmission) experience?
Location
- Grande Prairie, AB (required)
Work Location: In person