About this role
RQ11560 - Solution Architect - CRM - Senior
Organization: Government Services Integration Cluster
Ministry: Ministry of Public and Business Service Delivery and Procurement
Location: Toronto ON - Onsite
Duration
Pay Rate: $135- $140/hr incorp for 7.25 hrs a day
Title
Senior Solution Architect - CRM
Description
Project Overview
Ontario?s 19 regulatory ministries, supported by over 3,500 frontline staff, deliver essential compliance services such as licensing, inspections, monitoring, investigations, and enforcement to protect the health, safety, and well-being of Ontarians. However, these ministries currently rely on fragmented and aging IT systems that are duplicative, costly and hinders the government?s ability to share data, assess risk, and deliver consistent user experiences.
To address these challenges, Regulatory Compliance Ontario (RCO), the Ontario Ministry of Agriculture, Food and Agribusiness (OMAFA), and the Land and Resources I+IT Cluster (LRC) are leading the development of a Common Compliance Management Platform (CCMP). This enterprise initiative aims to define a standardized, modular, and composable technology solution for regulatory compliance services across the Ontario Public Service (OPS). The CCMP will align with the OPS Target State Architecture and support a more integrated, scalable, and user-centered approach to compliance service delivery.
Role Overview
Building on the discovery work already completed, the Senior Solution Architect will lead the design of CCMP solution architecture and advise on the target solution Total Cost of Ownership (TCO) that meet client business requirements while aligning with OPS I+IT standards, policies, service specifications, cost models, and best practices.
The role provides leadership in solution architecture, delivery, application evaluation, integration strategy, and implementation of end-to-end Dynamics 365 solutions within a cloud-based enterprise environment. The successful candidate will design scalable, secure, and efficient solutions that support ministry programs and related cluster services.
As a senior technical authority, the incumbent will lead the design and modernization of complex data and application environments, bridging enterprise databases, data integration platforms, and cloud-native solutions. Working across hybrid environments, the role will provide hands-on technical leadership in solution architecture, data architecture, integration design, and cybersecurity, while driving strategic transformation and future technology solution implementation.
The role will provide technical system, information /data architecture expertise, and undertake comprehensive architecture needs assessments, complex reviews in support of system/data needs for OPS clients, as well as prepare and advise on technical architecture policies, standards, processes and controls, and solution option cost estimates.
Key Responsibilities
Lead the design of CCMP solution ecosystem including CCMP data model that aligns with enterprise standards, policies, and seamless integration with enterprise data platform, security requirements, and best practices.
Engage with clients and stakeholders to gather business and technical requirements, develop solution architectures and proposals, provide cost estimates, support governance approval, and facilitate acceptance of solution design.
Lead the assessment of the impact of new technologies and services on existing system landscape, and provide recommendations that support modernization and future-state technology strategies.
Provide strategic architecture leadership and advisory services to ensure solution design meet business objectives, align with enterprise architecture, and are delivered effectively throughout the project lifecycle.
Skills
Experience and Skill Set Requ