About this role
Company Overview
CSTT Company specializes in the installation and repair of security alarm systems / CCTV / Access control throughout the Greater Toronto Area. Our commitment to quality service and customer satisfaction has established us as a trusted provider in the security industry.
Summary
We are seeking a motivated Sales Assistant to join our dynamic team at CSTT Technician Company. In this role, you will support our sales efforts by providing exceptional customer service and assisting with various sales activities. This position is crucial to helping us maintain our reputation for excellence and drive business growth.
Responsibilities
- Assist the sales team in managing customer accounts and inquiries.
- Provide outstanding customer service to ensure client satisfaction.
- Support outside sales representatives by preparing quotes and proposals.
- Maintain accurate records of sales activities and customer interactions.
- Utilize Salesforce to track leads and manage sales processes effectively.
- Conduct market research to identify potential customers and opportunities.
- Help organize promotional events and marketing initiatives.
Requirements
- Previous experience in a sales or customer service role is preferred.
- Strong communication skills, both verbal and written.
- Ability to work collaboratively within a team environment.
- Familiarity with Quickbooks Online is an asset.
- Basic knowledge of security systems or technology sales is a plus.
- Fluency in Chinese is an advantage
If you're ready to take your career to the next level with a company that values growth and innovation, we invite you to apply today!
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