About this role
We are seeking an experienced, organized, and customer-focused *Studio Manager* to lead our Crock A Doodle studio team. This role is ideal for someone who thrives in a fast-paced retail environment, loves building relationships, and takes pride in creating remarkable experiences for guests of all ages.
About the Role
As Studio Manager, you will oversee all aspects of daily studio operations - from team leadership and customer engagement to inventory management, scheduling and production. You?ll ensure the studio runs smoothly, meets sales goals, and delivers exceptional service that reflects the Crock A Doodle brand.
Key Responsibilities
- Lead, coach, and motivate a team of studio staff to deliver remarkable customer experiences.
- Manage scheduling, training, and performance to maintain a positive, productive work environment.
- Oversee daily operations including opening/closing, cash handling, inventory control, and studio presentation.
- Ensure all customer interactions - in-studio, online, and at events - reflect professionalism, warmth, and brand consistency.
- Plan and execute studio events, birthday parties, and assist in community outreach initiatives.
- Monitor sales performance and implement strategies to drive growth and profitability.
- Maintain compliance with company standards, policies, and safety procedures.
- Foster a creative, welcoming atmosphere where customers feel inspired and valued.
Qualifications
- Minimum 2 years of management experience in a busy retail or hospitality environment.
- Proven ability to lead teams, manage operations, and deliver results.
- Exceptional organizational and time-management skills.
- Strong communication and interpersonal abilities - confident engaging with customers of all ages.
- A passion for customer service and creating memorable experiences.
- Proficiency with POS systems and basic computer applications.
- Flexible availability, including evenings and weekends.
- Enthusiasm for creativity and community connection - no art experience required!
Hours & Compensation
This is a full-time position with a flexible schedule that includes evenings and weekends. The hourly rate will be commensurate with experience and reflects the level of responsibility and leadership expected in this role.
Ideal Candidate
You?re a confident leader who thrives on multitasking, problem-solving, and keeping things running smoothly. You bring professionalism and positivity to every interaction, and you?re passionate about building a team that delivers joy through creativity.
Pay: From $23.00 per hour
Expected hours: 35.0 ? 40.0 per week
Benefits
- Casual dress
- Flexible schedule
- On-site parking
- Store discount
Experience
- Retail management: 2 years (required)
Language
- French (preferred)
Location
- Gloucester, ON K1J 9L3 (preferred)
Work Location: In person