About this role
Job Description
Collegeway Urgent Care in Mississauga is seeking an experienced, reliable, and professional *Part-Time Front Desk Receptionist* to join our tight-knit clinic team. In this role, you will be the first point of contact for our walk-in and family medicine patients, handling daily administrative tasks to ensure a smooth and organized workflow.*Key Responsibilities:*
- Greet patients warmly, manage the check-in/triage flow, and handle incoming phone calls.
- Coordinate patient bookings, follow-ups, and schedules using the OSCAR EMR system.
- Manage patient charts, scan documents, and handle digital administrative filing accurately.
- Assist the Clinic Manager with day-to-day administrative tasks and maintain a clean, welcoming waiting area.
- Provide exceptional, empathetic customer service to patients at all times.
Qualifications & Requirements
- *Experience:* Minimum of 1 year of hands-on experience working at a medical clinic front desk / administration.
- *EMR Software:* Minimum of 1 year of experience actively using the *OSCAR EMR* system (this is required).
- *Language:* Must be *fully fluent in English* with excellent verbal and written communication skills.
- *Skills:* Strong multitasking abilities, highly organized, and able to thrive in a fast-paced environment.
Schedule & Hours
- *Tuesday:* 11:00 AM ? 5:00 PM
- *Wednesday:* 9:30 AM ? 5:00 PM
- *Thursday:* 9:30 AM ? 5:00 PM
- *Saturday:* 9:30 AM ? 1:00 PM (*Every other Saturday*)
- Note: Total is approximately 21 to 24.5 hours per week. Hours may vary slightly depending on clinic needs.
Job Details
- *Job Type:* Part-Time
- *Salary:* $20.00 per hour
- *Location:* Mississauga, ON (Collegeway Urgent Care)
Pay: $20.00 per hour
Experience
- Front desk: 1 year (required)
- EMR systems: 1 year (required)
Work Location: In person