About this role
Job Type Full-time Permanent This posting is for an existing vacancy Hours/Shift 1.00 FTE Classification CIC3 Department 3E ? Medical/Surgical/Intensive Care Salary $30.8384 to $31.5491 per hour As per CUPE LOCAL 822 Collective Agreement Closing Date Wednesday, October 28, 2026 If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us more details about why you think you would be a great fit.
LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.
Description The Clinical Information Clerk is the initial contact for the in-patient unit and ensures the clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients. As part of the multidisciplinary team the Clinical Information Clerk provides supportive services to patients, nursing staff and physicians and works in cooperation with other departments within the hospital as well as other nursing units. The Clinical Information Clerk is expected to perform a wide variety of clerical duties including maintaining patient charts; facilitating the admission/discharge/transfer process; maintain confidentiality of information; transcribing physician orders; answering the telephone and taking accurate messages; communicating face to face with the health care team, visitors, family members and patients.
Why Work with LWDH?
In this position, there are many benefits to joining our team:
- 2 weeks paid vacation
- Healthcare of Ontario Pension Plan enrolment, one of Canada?s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
- Desjardin Group Life Insurance coverage that includes basic life insurance, short/long-term disability coverage, and voluntary custom options
- Hospitals of Ontario Disability Income Plan coverage that includes short-term sick pay and long-term disability
- Green Shield Canada extended health benefits for single and family including dental services, prescription, health services, vision, hospital accommodation, etc.
- Relocation and accommodation packages and support
- Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, an employee perks program, and much more!
Qualifications Education
- Grade 12 Diploma or equivalent
- Medical Office Administration Diploma or relevant post-secondary program required or equivalent work experience
- Candidates who do not possess the above post-secondary education may be considered with equivalent work experience and will be required to successfully complete approved Medical Terminology and Pharmacology courses within a specified timeframe Experience
- Recent and related experienced, preferred Knowledge & Skills
- Demonstrated knowledge of and proficiency with Medical Terminology
- Knowledge of pharmacology an asset
- Proficiency and familiarity with the use of a computer and Microsoft Office applications
- Proficiency and familiarity with computerized patient information systems
- Experience with transcribing physician orders
- Evidence of strong organizational skills with the ability to organize, multitask, cope with frequent interruptions, meet deadlines and work with minimal supervision
- Excellent interpersonal skills with demonstrated ability to communicate effectively, courteously, and tactfully with patients, families, and the health care team
- Proven typing skills of 30 words per minute (tested)
- Reliable attendance record
We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position. Please prepare your application in accordance wi...