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food service supervisor @ opa of greece

Sherwood Park, Alberta, CAOnsiteFull-time
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About this role

Job Overview

The Food Service Supervisor oversees daily food service operations, supports a welcoming guest experience, and helps the team maintain efficient, safe, and consistent service. This hands-on role combines *leadership, team management, customer service, and food preparation* in a fast-paced hospitality environment.

Duties

  • Supervise and support food service staff during daily operations, assigning tasks and helping maintain smooth service.
  • Train team members on service standards, food handling, food safety, and operating procedures.
  • Assist with interviewing and onboarding candidates as needed.
  • Coordinate food preparation, cooking, serving, and kitchen workflow to meet service needs.
  • Monitor food quality, presentation, cleanliness, and compliance with food safety practices.
  • Provide attentive customer service, respond to guest questions, and help resolve concerns professionally.
  • Operate POS systems, including Micros POS where applicable, and oversee accurate cash handling and transaction procedures.
  • Support restaurant management with scheduling, inventory checks, supply organization, and shift communication.
  • Help maintain clean, organized dining, service, and kitchen areas.
  • Contribute to a positive hospitality environment across restaurant, hotel, bar, or café operations as applicable.

Requirements

  • minimum of 2 years of experience in QSR food industry, hospitality, or a related customer-facing setting.
  • Supervising experience or demonstrated leadership and team management skills.
  • Knowledge of food preparation, cooking, food handling, and food safety practices.
  • Familiarity with POS systems; Micros POS experience is a plus.
  • Customer service experience and confidence communicating with guests and coworkers.
  • Restaurant experience and kitchen experience are preferred..
  • Ability to stay organized, work collaboratively, and lead effectively in a fast-paced environment.

Pay: From $16.50 per hour

Expected hours: 20.0 ? 35.0 per week

Benefits

  • Discounted or free food
  • Flexible schedule
  • On-site parking

Work Location: In person

Skills

Food SafetyFood preparationPOS systemTeam ManagementCustomer Servicekitchen workflowCash handlingMicros POSRestaurant experiencekitchen experience

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