About this role
MUST HAVE 1?3 YEARS OF EXPERIENCE MANAGING AND FILLING APPOINTMENT CALENDARS IN A BUSY SALON, MED SPA, OR SIMILAR BUSINESS. IF YOU DO NOT HAVE THIS EXPERIENCE, PLEASE DO NOT APPLY.
*Location:* Windsor, Ontario
*Job Type:* Full-Time, Permanent
*Pay:* $20?$25/hour + commission
About the Position
Melt Body Health is an established, award-winning body contouring and skincare clinic seeking an experienced, highly organized Front Desk Coordinator.
*This is not a basic receptionist role.* We need someone who takes ownership of the appointment calendar, proactively fills openings, follows up with clients, and keeps our clinic running efficiently.
Responsibilities
- Actively manage the calendar and fill cancellations and open appointment slots.
- Make outbound calls to confirm appointments and rebook clients.
- Follow up with cancelled, missed, and overdue clients.
- Answer calls, texts, emails, and social media inquiries promptly.
- Schedule appointments, process payments, and maintain client records.
- Support treatment package bookings and product sales.
- Assist with daily clinic operations.
Requirements
- *Minimum 1 year of proven experience managing appointment calendars* in a salon, med spa, dental, chiropractic, or similar appointment-based business.
- Experience proactively filling cancellations and rebooking clients.
- Confident making outbound calls and communicating with clients.
- Strong organizational, multitasking, and time-management skills.
- Reliable, detail-oriented, and able to work independently.
- Experience with appointment booking software.
Schedule
Tuesday? Thursday: 10 AM?6 PM
Friday: 10 AM?4 PM
Saturday: 9 AM?3 PM
Saturday availability is mandatory.
What We Offer
- $20?$25/hour based on experience.
- Product sales commission.
- Employee discounts on treatments and skincare.
- Paid training and team events.
- Supportive, professional work environment.
We are looking for someone proactive who sees an opening in the calendar and takes immediate action to fill it.
Pay: $20.00-$25.00 per hour
Benefits
- Company events
- On-site parking
- Paid time off
Work Location: In person