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technical sales supervisor @ Giant Tiger

CAOnsiteFull-time
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About this role

Who We Are

At Giant Tiger, our mission is simple: help Canadians save more every day. We?re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price.We?re looking for friendly, motivated people who enjoy helping people and being part of a team ? this posting represents a current opportunity at Giant Tiger.

  • Job TitleStore Supervisor (Full-Time)About This Role: What You?ll Be Doing: Ensuring a high level of customer service, for assigned departments (cash, softgoods, hardgoods or grocery);Oversee the day-to-day operations;Training and Communicating policies and procedures to department Associates on a daily basis;E.g.
  • SKU, pricing issues, printing signs, labels, operating the RF unit;Complete ordering and replenishment of merchandise;Supervising a team within the assigned departments while ensuring cross-functional collaboration;Ensuring execution of the GT System (policies, procedures, standards) by all Associates;Takes appropriate action and provides recommendations based on analysis of assigned area;Leads merchandising activities;Prepare and participating in inventory management activities (e.g. cycle counts);Provide input to the Store Owner/Manager into scheduling and quantification;Resolving customer complaints quickly and professionally;Opening and closing the store on a rotating basis;Actively involved and connected with the store?s local community;Supporting the store owner/manager on additional tasks and projects;Ensuring health and safety policies and guidelines are followed;Ensuring the checkout work area is kept clean and organized;Ensuring Loss prevention best practices are followed;Ensuring compliance of all policies when selling Tobacco and Lottery.

What You?ll Bring

  • Proven motivator / team leader;Ability to work independently and as part of a team;Effective customer service, communication and interpersonal skills (with employees, customers, vendors, other third party);Exceptional planning and organizational skills;Strong merchandising and analytical skills;1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder.
  • When You?ll Work:A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly.
  • A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.
  • Physical Demands of Position: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
  • While performing the duties of this job, you can expect to: Stand and/or walk.
  • Bend, twist, and squat.
  • Lift and/or move up to 18 kg (40 lbs.).Perform tasks involving firm grasping.
  • Perform repetitive tasks requiring a range of hand motions.
  • Reach above shoulder height and below waist level.
  • Operate equipment, including using a ladder.
  • Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth.
  • This includes competitive compensation for all employees, as well as comprehensive well-being benefits for our permanent team members.
  • Hourly Rate$20.95Annual BonusBonus - Store Bonus Plan, 10% AnnualWhat Giant Tiger Offers: Competitive Compensation: The expected pay rate for this position is listed above.
  • Giant Tiger will consider factors such as experience, skills and internal equity to ensure you are paid competitively.
  • Profit Sharing: We provide an annual bonus opportunity equal to a percentage of your earnings, based on store performance.
  • This percentage is listed above, under Annual Bonus.
  • Health Benefits and Paid Time Off: Access to our flexible, cost-shared health and dental benefits plan (available

Skills

Customer ServiceMerchandisingInventory ManagementLoss PreventionScheduling

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