About this role
City of VernonGuest Services Ambassador II Job Requisition JR-2026-290 Guest Services Ambassador II (Part Time) (Open)Job Family
- CUPEStart Date
- 2026-10-20End Date
- 2026-11-04Primary Posting
- NoExternal Posting URLInternal Closing Date: Oct 28, 2026 External Closing Date: Nov 4, 2026Note: Posting comes off at 12:00AM on the closing date, with the competition closing at 11:59pm the day prior.
Hourly Rate:34.56 Minimum Weekly Hours:4 Two (2) positions available. 4 hours guaranteed weekly.
- Reporting to the Coordinator, Guest Services, this position provides cashier duties, clerical, typing, and reception work under limited supervision, at the Recreation Facilities.
- This position also performs a variety of clerical work supporting a variety of functions while upholding the City of Vernon?s core values.
Duties Include
- Receives records, reconciles cash and cheques received, and issues tickets and/or receipt.
- Receives payment in all approved forms.
- Checks and balances cash receipts.
- Prepares bank deposits as required.
- Prepares daily reports of cash receipts.
- Processes registrations in the Xplor Recreation software system for recreation activities & programs.
- Processes pass sales and daily admissions in Xplor Recreation software.
- Answers telephone, personal inquiries, and secures and gives out routine information.
- Types letters, reports, forms, memoranda, articles, and other material from copy, rough draft or previously prepared data.
- Updates pamphlets, advertising flyers, and schedules.
- Acts as a clerk to division staff including, placing calls, relaying and taking messages, filing, and photocopying.
- Operates standard office equipment including the use of a two-way radio.
- Observes video surveillance equipment and responds according to established procedures.
- Provides back-up to pool staff during an emergency by calling for assistance or helping with pool evacuation as necessary.
- Performs other duties as required.
- All persons employed by the City of Vernon will be required to assist the City in providing emergency services.
- Duties assigned during an emergency may differ from regular duties.
Required
Education and Experience
- Office Administration Certification or equivalent.
- Minimum 6 months experience in cash handling methods including receiving money, making correct change, and issuing receipts.
- A combination of related education and experience may be considered.
- Required Knowledge, Skills and Abilities: Ability to exercise courtesy, tact, and diplomacy in dealing with the public and with other city personnel.
- Accurately types a minimum of 40 wpm.
- Thorough knowledge of office practices and procedures.
- Demonstrated knowledge in the use of office equipment.
- Basic knowledge of all applications of the Microsoft Office Suite including but not limited to, Access, Excel, Outlook, and Word.
- Proven clerical ability.
- Ability to obtain and maintain ac acceptable Police Information Check with the Vulnerable Sector Check.
- Preferred Knowledge, Skills and Abilities: Basic knowledge of Xplor Recreation Software.
- Previous experience working in a Recreation environment.
- Administrative Assistant Certificate (10-month course).
To Apply
Please submit your resume, quoting the appropriate competition online at vernon.ca/careers by selecting ?apply? and creating a candidate profile. Internal applicants are asked to apply using their worker profile. The City of Vernon wishes to thank all applicants; however, only those candidates selected for an interview will be contacted. Please note that we are unable to accept phone calls regarding application status. Worker Sub-Type
- PermanentLocation Active Living CentreTime Type
- Part timeSupervisory Organization Guest Services Team