About this role
Position Title: *SALES ASSOCIATE*
Job Type: *FULL TIME*
Location: *WILLIAMS LAKE*
Compensation: *$20.00 per hour *
*WINDSOR PLYWOOD *
We specialize in hard-to-source interior and exterior home finishing products including flooring, doors, mouldings and especially wood products. Our goal is simple ? _*focus on our customer?s needs and provide outstanding customer service.*_ We?re more than a local building supply company, and our business model is also very different. We carry high quality, responsibly sourced products and are committed to providing outstanding value and personalized, one-on-one service to all of our customers. We are proud to have been in business over 55 years with stores across Canada and in the Pacific Northwest region of the United States.
? Do you like heavy purchases carried out to your car and sales people who are interested in what you need and not what they need to sell? Then you?ll like Windsor Plywood a lot. At Windsor, we deliver, we?ll custom cut your plywood, we do special orders, we can machine your new door to fit your old jamb, we?ll even arrange for installations. And if you can think of a service, you?d like us to do for you, just ask!? MANAGER | Daryle
SUMMARY OF POSITION
The Sales position is critical to the successful operation of a Windsor Plywood Store. The primary focus is customer service. Our Sales staff work with our customers through the entire sales cycle ? from initial greeting of customer by name to the final handshake after loading vehicle. The products require a solution & suggestion-based approach to compliment our customers? projects. This ensures a dynamic & exciting sales experience for everyone involved ? far different from our competitors.
THE BENEFITS
- Gain experience working with a Building Supply Company in business for _*55+ years*_
- Competitive Pay | Employee Benefit Program
- Dental, Pharmaceutical, Health Spending Account, Travel Insurance, Life | LTD insurance
- Paid vacation time
- Sales team not required to work Evenings and Statutory Days off
- Consistent, safe, healthy & temperature-controlled work environment
- Employee Mental Health & Well-Being program and resources
- *PERKS*: Employee deep-discounted pricing on all products | Paid-training opportunity
*KEY RESPONSIBILITIES *
- Ensure every customer experience exceeds the customer?s expectations ? *go the extra-mile?*
- Promote features/benefits of all products & services provided ? *?drive sales?*
- Actively participate, help develop, and contribute to sales training initiatives
- Find innovative methods to supply products to customers currently out of stock
- Placing regular stocking & Special Orders
- Processing front-counter transactions
- Ensure all product spaces (shelf, floor, pegs, racks) are adequately stocked
- Actively monitor stock levels, cleanliness, accuracy of signs & store navigation
- Handle customer problems & complaints in a positive & constructive manner
- Diligently follow Check-lists, policies, processes & procedures
KEY REQUIREMENTS
- Minimum Grade 12 Education | Prior sales experience is an asset
- Applicants with prior Building Supply or Woodworking Industry experience will be given preference. However, applicants with professional skills from other industries will be strongly considered and provided industry training from Windsor Plywood.
- Must be able to work weekends
- Strong work ethic and self-motivated/self-directed, with an ability to work independently using sound judgment, logical reasoning skills, and intuition
- Excellent verbal and written communication skills in English
- Ability to be personable and social with customers to help deliver sales
- Prioritize tasks and manage time effectively, always mindful of the customer
- Flexible, honest, acting in all situations with professionalism and integrity
- Able to deal with changes, delays, or unexpected events in a professional & timely manner
- Able to use woodworking machinery for minimal routine