About this role
About Orica At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work. About the role GroundProbe is seeking a Technical Specialist based in the Northern Cape, with the technical capability, practical understanding and problem-solving skills to deliver effective on-site technical support. The role requires someone who understands technical systems, has the ability to diagnose and resolve issues, perform installation, maintenance activities, and provide reliable support to customers site operations. What you will be doing Work safely and comply with all applicable workplace health and safety policies, procedures and customer-site requirements. Identify workplace hazards and actively contribute to improved safety performance.Install, integrate, commission and decommission Slope Stability Radar systems in accordance with established policies and procedures. Provide customer site personnel with a basic understanding of the use and performance of Slope Stability Radar systems.Monitor, prepare and present Slope Stability Radar data. Provide on-site technical support to customers. Diagnose faults and perform maintenance, breakdown and repair work.Maintain radar systems while minimising downtime and meeting customer expectations. Communicate clearly and professionally with customers through verbal and written correspondence. Perform technical support work at remote customer sites and from GroundProbe offices. Travel to remote sites when required and be available for breakdown and repair support. Ensure maintenance, repair, job card, inventory and spare-parts processes are completed accurately and on time. Assist with monthly stocktakes and relevant logistics activities. Maintain a consistently high level of customer service and support a positive image of GroundProbe, its technologies and its employees. What you will bring Qualifications and essential requirements: A recognised Trade Test Certificate in one of the following disciplines: Electrical Mechanical Electronics Millwright Instrumentation Operational requirements: Must currently reside in, or be permanently based in, the Northern Cape. A driver’s licence. Ability to obtain a national police clearance certificate for access to mine sites. Willingness and ability to travel to remote customer locations. Ability to meet customer mine-site fitness-for-duty requirements. Skills and experience: Strong fault-finding, diagnostic and problem-solving abilities. Good communication, presentation and reporting skills. A highly service-oriented and customer-focused approach. The ability to train individuals and small groups. The ability to work to a high standard with minimal supervision. Adaptability in a changing and dynamic work environment. The ability to identify performance trends and improve technical output within established systems and processes. Experience working in a mining, heavy industrial or remote-site environment will be advantageous. Experience with an ERP system, particularly Microsoft AX, will be advantageous What we offer As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. We respect and value all Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.