About this role
- Summary The Lead, Coordinator of Clinical Operations, this role will focus on project management in regards to the implementation of a new scheduling platform which will involve all departments in the college.
- The role will require someone who is organized, innovative and pays attention to detail.
- The role will also act as liaison between the departments, Baylor and the vendor involved in the project.
- Job Duties Acts as primary contact & liaison between departments, affiliates and vendors (QGenda, Tiger Connect, Televox, AMBS).
- Provides and creates continuous project implementation status and presentations for leadership.
- Provides continuous Process Improvement as related to workflows.
- Acts as subject matter expert and be the point person to answer any user questions.
- Troubleshoots workflows with partner hospital and vendor.
- Creates task names for each department and all user profiles in vendor portals.
- Creates and maintain SharePoint with all vendor workflows, Standard Operating Procedures (SOP), policies, contracts and invoices.
- Performs other job-related duties as assigned.
Minimum Qualifications
- High School diploma or GED.
- Six years of relevant experience.
Preferred Qualifications
- Bachelor's degree.
- Work Authorization Requirement: This position is not eligible for visa sponsorship.
- Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
- Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.