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Service Centre Coordinator (After-Hours) (MHR Corporate Office, Bellville, Cape Town, ZA, Willie van) @ Mediclinic

Cape Town, Western Cape, ZAOnsiteFull-time
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About this role

MHR Corporate Office | Bellville, Cape Town | South Africa Closing date: 25/10/2026 Number of positions: 1 Recruiter name: Lerato Khati Reference number: 74957 Workplace Type: Remote Permanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB To address client staffing requests and placements. To monitor own performance to ensure excellent client service is provided.To address client staffing requests and placements. To monitor own performance to ensure excellent client service is provided. KEY RESPONSIBILITY AREAS Address client staffing requests and coordinate placements/cancellations of MHR Panel Members

REQUIRED EDUCATION ESSENTIAL EDUCATION

Grade 12

REQUIRED EXPERIENCE ESSENTIAL MINIMUM EXPERIENCE

Experience working in an hospital environment 3 - 6 months Call Centre experience REQUIRED JOB SKILLS AND KNOWLEDGE Nursing and Admin structures and scope of practices Computer literate with strong Microsoft Word, Excel, Outlook skills and the ability to learn new systems Excellent Telephone and email etiquette Exceptional client service skills and sound client service experience Good time management skills Well organised with exceptional planning and administrative skills All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements. Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

Skills

Microsoft WordExcelOutlookCall Center Experienceemail etiquetteclient serviceTime ManagementPlanning

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