About this role
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.
From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Expedition Kirkwood - Advanced Product Sales Agent will work to sell all applicable products through Expedition Kirkwood, Ski & Ride School, and Private Lesson Sales.
This position requires excellent, pro-active, and outgoing customer service and sales skills, high level of computer input for guest information, and above average attention to detail. This Sales Agent will work to sell and upsell all Expedition Kirkwood products while helping guests to determine which products are most appropriate for them. The Advanced Sales Agent must be able to quickly and efficiently process Advanced Reservation packets for the next day’s guest.
This sales position will work directly with our Youth Development Seasonal programs (JETS & Freeride), Advanced Specialty Lessons, Adult and Children’s Camps, AIARE and Backcountry courses, etc. and all registration tasks thereof. Job Specifications: Starting Wage: $22.00/hr - $26.88/hr Employment Type: Winter Seasonal 2026/2027 Shift Type: Full Time hours available Minimum Age: At least 18 years of age Housing Availability: No
Job Responsibilities
- Provide above and beyond Guest Service while maintaining attention to detail in a fast-passed, vibrant environment.
- Selling/up selling all Expedition Kirkwood products from pre-bookings to in-person, walk-up guests Handing out of pre-formed reservations for daily guests Process sales in Resort Point of Sale system; provide other tracking in various computer software systems.
- Gathering and inputting of all customer information in our computer system Collecting and checking release of liabilities for each guest within Expedition Kirkwood Compiling of all passes/tickets/lesson report cards, with explanation of each, to the guests Directing guests in their next steps in the lesson process (rentals, lockers, retail stores, lesson meeting areas etc.) Direct guests around the resort and answer guest questions on all resort activities.
- Communicate clearly and precisely, helping guests to understand all directions.
- Processing reservation packets for the next day, from advanced bookings.
- Organizing each guest packet to include release forms, lift tickets, lesson tickets, rental voucher, and report cards.
- Expedition Kirkwood Sales Agents are required to arrive to work on time, at various mountain locations.
- Willing to work across all Product Sales locations as needed.
Job Requirements
- Positive, proactive work ethic and a desire to sell/upsell Expedition Kirkwood Products.
- Ability to work on a team and maintain a positive attitude.
- Ability to speak, read, and communicate in English.
- Must have a firm grasp of computer data entry/sales Must enjoy working directly with guests for a majority of the day.
- Ability to learn and retain a large product inventory.a Ability to learn new computer software systems.
- Must be able to arrive to various location around the resort on time, regardless of weather conditions Intermediate knowledge of Microsoft Office software systems.
Be able to work quickly and efficiently on a task oriented jobs for a portion of the day High School Diploma or GED- required. Must be 18 years or older. The expected pay range is $22.00/hr - $26.88/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor.
Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 518519 Reference Date: 10/24/2026 Job Code Function: Product Sales & Services