About this role
- Create and issue accurate customer invoices, credit notes and debit notes within agreed timelines.
- Validate contracts, purchase orders, rate cards, milestones, volumes and supporting documents before billing.
- Review billing requests for completeness, coding, tax and approval requirements.
- Resolve billing exceptions and coordinate with sales, operations, finance and customer teams.
- Maintain billing schedules, trackers, invoice distribution records and supporting audit trail.
- Perform invoice uploads to customer portals and monitor acceptance or rejection status.
- Complete billing reconciliations and support revenue and AR month-end close activities.
- Prepare billing accuracy, timeliness, unbilled and exception reports.
- Maintain current SOPs, process maps and exception documentation.
Support quality checks, cross-training and identification of recurring issues.
Bachelor or Master degree in Billing 3 - 4 Years