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Relationship Officer-SBE_Small Business Enterprise_0412_1929_1069676 @ Hcbt

INOnsiteFull-timeJob reference 271885
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About this role

  • We are looking for a motivated and experienced Sales Team Leader to drive vehicle finance business, specifically in the Commercial Vehicle (CV), Construction Equipment (CE), and Multi-Utility Vehicle (MUV) segments.
  • The role involves leading a team of Direct Sales Team (DST) members, managing dealer and manufacturer relationships, and ensuring smooth loan processing and disbursement.
  • The ideal candidate will have a strong understanding of vehicle financing, excellent customer orientation, and the ability to manage both direct and indirect sales channels.
  • The role also includes handling post-disbursement documentation, managing early-stage delinquencies, and coordinating with internal teams for seamless operations.
  • Lead and guide a team of 5–7 DSTs to ensure productivity and performance.
  • Interact with manufacturers, dealers, and sub-dealers in semi-urban and rural markets to source business.
  • Establish tie-ups with channel partners and associates for sales programs.
  • Develop and manage both direct and indirect sales teams.
  • Coordinate with credit and operations teams for smooth loan application and disbursement processes.
  • Follow up on infant delinquent cases and manage post-disbursement documents (PDDs).
  • Drive business growth through catchment area marketing and customer engagement.
  • Maintain strong relationships with customers and ensure high service standards.
  • Monitor team productivity and provide training and support as needed.

Skills

vehicle financingCustomer orientationLoan Processingcatchment area marketingpost-disbursement documentation

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