About this role
JOB SUMMARY
We are looking for a proactive Regional Accounts Receivable & Collections Manager to enhance financial operations in the Caribbean. This role involves standardizing collections, reducing credit risk, and improving cash flow across various jurisdictions, transforming accounts receivable into a strategic partner for the Company.
DUTIES
Team Leadership & DevelopmentSupervise, coach, and develop the accounts receivable staff located in multiple countries, setting clear, standardized KPIs and objectives.Ensure the regional team operates with a high degree of accountability and adheres uniformly to all corporate policies and jurisdictional requirements.Collections & Cash Flow ManagementLead the entire regional collections function, ensuring all overdue accounts are actioned with a sense of urgency to accelerate the Cash Conversion Cycle.Assist in setting regional AR Targets (e.g., DSO) and ensure consistent achievement of those objectives across all operating territories.Contribute strategic insights to the overall Cash Flow management process to ensure the company maintains strong, healthy liquidity.Credit Control & Risk MitigationManage, update, and standardize credit policies used across the region to effectively assess customer creditworthiness.Ensure rigorous due diligence is conducted on all new and existing customersApproval of credit for new and existing customers.Financial Reporting & AnalysisPrepare regional financial analysis, including the ECL (Expected Credit Loss) model and supporting documentation for bad debt provision adjustments and write-offs.Provide with supports customer accounts for bad debt write off, ensure and review debtor subledger reconciliations are completed by the teamReview and ensure the timely completion of all debtor subledger reconciliations by the local teams.Provide high-level analysis and actionable insights on regional payment trends, customer aging reports, and cash qualityProcess & Dispute ResolutionDevelop and implement strategies, using technologies (including Credit Next management), and standardized processes to streamline operations across all countries and improve overall department efficiency.Oversee the investigation and prompt resolution of complex, multi-territory customer queries and payment disputes, ensuring minimal impact on customer relations.Requirements
1st Degree in Accounting, Management or related discipline5 years experience in managing AR teamsExcel proficient, proficient on chrome books and use of google sheetsProficient in use of ERP systems