About this role
Job Description – Team member Loan disbursement and Maintenance activity
Key Responsibilities
- Application Review:
- Review loan applications and supporting documents from borrowers to ensure completeness and accuracy.
- Data Entry:
- Ensuring on adherence of all internal process check list, co-ordinating with sales team to get the queries resolved.
- Validation of loan prospect details in salesforce application with documents and boarding of loan into core application
- Updation of multiple parameter like insurance details, asset details, repayment details and other critical details in core application
- Compliance:
- Ensure that all loans comply with bank process notes and guidelines.
- Timeline Management:
- Monitor timelines for loan processing to ensure that loans are processed in a timely manner and meet closing deadlines.
- Control MIS action:
- Preparation of daily outward and inward file for all the file movement
- Updation of CERSAI and ROC’s
- Updation of customer KYC details in bank application
- OD limit management:
- Validating the document and OD requirement basis the LLI sheet and setting of OD limit in finacle application.
- Updation of bank level exposure of customer in glems application.
- Maintenance activity
- Handling customer request to make necessary changes in customer CRN
- Handling customer request to adjust part payments in loan
- Handling customer request in processing excess refund in loan account
- Handling customer in reversal of charges
- Customer receipt accounting in core application
- Problem-Solving:
- Address any issues or challenges that arise during the processing of loans, working to resolve them efficiently.
Skills and Qualifications
- Education: Requires a degree in finance, business, or a related field can be beneficial.
- Experience: Previous experience in mortgage processing or related fields is often preferred.
- Technical Skills: Proficiency in mortgage processing software and Microsoft Office Suite.
- Attention to Detail: Strong analytical skills with an emphasis on accuracy in documentation.
- Communication Skills: Excellent verbal and written communication skills for effective interaction with clients and colleagues.
- Organizational Skills: Ability to manage multiple loans and tasks simultaneously while adhering to deadlines.