About this role
- As a Manager in the Corporate Employee Solutions vertical, you will be responsible for driving business growth by enhancing the deposit pool, cross-selling financial products, and ensuring high standards of service delivery across mapped branches.
- This role involves managing productivity, compliance, and profitability while building strong relationships with corporate clients and internal stakeholders.
- You will play a key role in promoting third-party products (TPPs) such as mutual funds and insurance, generating fee income, and ensuring regulatory compliance.
- The position demands leadership, strategic thinking, and a hands-on approach to branch administration and customer engagement.
- Drive enhancement of the deposit pool from corporate employees and mapped customers.
- Ensure consistent delivery of high-quality service standards across branches.
- Promote and achieve cross-selling targets for non-deposit products including: Mutual Funds (MF) Insurance products Generate fee income through strategic product offerings and customer engagement.
- Oversee branch administration and ensure operational efficiency.
- Ensure full compliance with regulatory and internal guidelines.
- Manage team productivity and foster a positive work environment.
- Take ownership of branch-level profitability and break-even performance.
- Liaise with product management, marketing, and other verticals for product development and service enhancements.
- Monitor service delivery and resolve customer queries within defined turnaround times (TAT).
- Maintain high levels of customer satisfaction and retention through proactive relationship management.