About this role
Education: Secondary (high) school graduation certificate.
Work setting: Hotel, motel, resort.
Tasks
- Develop and implement policies and procedures for daily operations.
- Supervise staff.
- Conduct training sessions.
- Negotiate with clients for the use of facilities.
- Perform front desk duties.
- Arrange for and oversee maintenance activities.
- Enforce policies and procedures.
- Address customers' complaints or concerns.
- Assist clients/guests with special needs.
- Establish work schedules.
- Manage events.
- Work conditions and physical capabilities: Fast-paced environment.
- Work under pressure.
- Attention to detail.
- Combination of sitting, standing, walking.
- Personal suitability: Client focus.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Team player.
- Screening questions: Are you available for shift or on-call work?.
- Experience: 1 year to less than 2 years.
- Employment terms options: Shift.
- Support for newcomers and refugees: Does not require Canadian work experience.