About this role
Education: College/CEGEP. Work setting: Rural area. Remote location. Hotel, motel, resort.
Tasks
- Develop and implement policies and procedures for daily operations.
- Recruit and hire staff.
- Supervise staff.
- Conduct performance reviews.
- Negotiate with suppliers for the provision of materials and supplies.
- Conduct training sessions.
- Negotiate with clients for the use of facilities.
- Perform front desk duties.
- Prepare budgets and monitor revenues and expenses.
- Prepare marketing plans.
- Implement marketing activities.
- Arrange for and oversee maintenance activities.
- Enforce policies and procedures.
- Address customers' complaints or concerns.
- Assist clients/guests with special needs.
- Develop and implement business plans.
- Establish work schedules.
- Organize and maintain inventory.
- Supervision: 11-15 people.
- Staff in various areas of responsibility.
- Computer and technology knowledge: MS Word.
- Central reservation system (CRS).
- Google Drive.
- Work conditions and physical capabilities: Work under pressure.
- Attention to detail.
- Combination of sitting, standing, walking.
- Standing for extended periods.
- Large workload.
- Personal suitability: Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Flexibility.
- Initiative.
- Team player.
- Employment terms options: Early morning.
- Evening.
- Experience: 2 years to less than 3 years.
- Employment terms options: Flexible hours.
- Morning.
- Night.
- On call.
- Day.
Weekend.