About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Work site environment: Outdoors. At heights. Work setting: Installation. Urban area. Maintenance.
On-site customer service. Rural area. Various locations. Service. Residential.
Tasks
- Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment.
- Inspect operation of telecommunications equipment.
- Install, arrange, remove and maintain telephone equipment, wiring and associated hardware.
- Repair or replace defective telephone equipment.
- Test installed telephone systems to locate transmission faults.
- Analyze test results and adjust, change or repair switching system, network, associated equipment and software.
- Complete and maintain test and service reports.
- Determine nature, cause and location of trouble.
- Initiate the dispatch of appropriate repair personnel.
- Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres.
- Instruct apprentices.
- Operate computerized testing systems to conduct service tests on customer lines and equipment.
- Computer and technology knowledge: Telephone system.
- Telecommunication system.
- Area of specialization: Telephone installation and repair.
- Switch network installation and repair.
- Telecommunication service testing.
- Telecommunications equipment.
- Security and safety: Criminal record check.
- Transportation/travel information: Valid driver's licence.
- Work conditions and physical capabilities: Fast-paced environment.
- Tight deadlines.
- Attention to detail.
- Ability to distinguish between colours.
- Combination of sitting, standing, walking.
- Bending, crouching, kneeling.
- Manual dexterity.
- Weight handling: Up to 45 kg (100 lbs).
- Own tools/equipment: Steel-toed safety boots.
- Hard hat.
- Personal suitability: Client focus.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Initiative.
- Judgement.
- Organized.
- Reliability.
- Team player.
- Accurate.
- Employment terms options: Early morning.
- Experience: 1 year to less than 2 years.
- Employment terms options: Shift.
- Morning.
- On call.
- Day.
Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Offers on-the-job training tailored to youth. Support for Veterans: Supports Veterans in translating their military skills and experience into the language of the civilian job market . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) . Supports for visible minorities: Offers mentorship programs that pair members of visible minorities with experienced employees. Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.