About this role
Education: College/CEGEP. or equivalent experience. Work setting: Private sector. Health care institution, facility or clinic.
Tasks
- Greet people and direct them to contacts or service areas.
- Provide basic information to clients and the public.
- Obtain and process information required to provide customer service.
- Record and relay information.
- Schedule and confirm appointments.
- Send invoices.
- Maintain work records and logs.
- Receive and issue payments.
- Answer telephone and relay telephone calls and messages.
- Calculate billing charges.
- Provide customer service.
- Computer and technology knowledge: Electronic medical records.
- Word processing software.
- Database software.
- Electronic mail.
- MS Access.
- MS Word.
- MS Windows.
- Security and safety: Confidential security clearance.
- Work conditions and physical capabilities: Ability to work independently.
- Fast-paced environment.
- Work under pressure.
- Attention to detail.
- Combination of sitting, standing, walking.
- Personal suitability: Efficient interpersonal skills.
- Excellent oral communication.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
- Time management.
- Screening questions: Do you have experience working in this field?.
- Employment terms options: Evening.
- Experience: 3 years to less than 5 years.
- Employment terms options: Day.
- Weekend.
- Health benefits: Dental plan.
- Health care plan.
- Paramedical services coverage.
- Vision care benefits.
- Financial benefits: Group insurance benefits.
- Other benefits: Free parking available.
- On-site amenities.
- Other benefits.